Welcome to Motifium. These Terms & Conditions (the “Terms”) govern your access to and use of our website at www.motifium.com (the “Site”) and any purchase you make from us. By using the Site, you agree to these Terms and to our Privacy Policy.
1. Definitions
- “Motifium”, “we”, “us”, or “our” means Motifium and its affiliates.
- “You” or “customer” means the person accessing the Site or purchasing products.
- “Products” means items offered for sale on the Site.
2. Eligibility & Accounts
- You must be at least 18 years old (or the age of majority in your jurisdiction) to purchase.
- You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.
- We may refuse service, close accounts, or cancel orders at our discretion where permitted by law.
3. Orders & Acceptance
- Your order is an offer to buy. We accept only when we dispatch the Product and send a shipping confirmation.
- We may cancel an order (with a full refund) in cases including but not limited to pricing errors, suspected fraud, or Product unavailability.
4. Pricing, Taxes & Payment
- Prices are shown in U.S. dollars unless stated otherwise. Applicable taxes and shipping fees are calculated at checkout.
- We accept the payment methods displayed at checkout. By submitting payment details, you confirm you are authorized to use the selected method.
- We reserve the right to change prices at any time before order acceptance.
5. Shipping; Handling Time; Risk of Loss
- Handling Time: Orders are handed to the carrier within 1–3 business days; most ship the next business day.
- All orders ship from our Florida warehouse. Delivery times vary by carrier and destination.
- Risk of loss passes to you upon our delivery to the carrier. A tracking number is provided when your order ships.
6. Free Shipping Promotions
- On selected Products or during selected days, we may offer free shipping. Eligible items display a “Free Shipping” note on the Product page, and the free option appears at checkout when available.
- Promotional details (regions, services, exclusions) are shown on the Site and during checkout.
7. Returns & Refunds
- Returns and refunds are handled according to the return instructions provided on the Site or by contacting us at info@motifium.com.
- If an item arrives damaged or missing, contact us with photos and your order number within a reasonable time after delivery so we can assist.
8. Product Information & Availability
- We strive for accurate descriptions, images, and availability information. Minor color or pattern variations may occur due to lighting, displays, or manufacturing tolerances.
- We may limit quantities or discontinue Products at any time.
9. Promotions, Coupons & Gifts
- Promotions and coupons are subject to their stated terms, may be limited in time or quantity, and cannot be combined unless expressly allowed.
- If an order using a promotion is returned, any refund will reflect promotional calculations.
10. Intellectual Property
- The Site and its content are protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works without our prior written consent.
- Motifium® is a registered trademark. All other marks remain the property of their respective owners.
11. User Content (Reviews)
- By submitting reviews or other content, you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, and display such content in connection with the Site and our business.
- You represent that your submissions are accurate, lawful, and do not infringe third-party rights.
12. Acceptable Use
- Do not use the Site for unlawful activities, to interfere with its operation, to scrape or harvest data, or to upload malicious code.
13. Third-Party Services & Links
- We may use third-party tools (e.g., payment processors, carriers). Those services are governed by their own terms and privacy policies.
- Links to external sites are provided for convenience; we are not responsible for their content.
14. Disclaimer of Warranties
To the fullest extent permitted by law, the Site and Products are provided “as is” and “as available,” without warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
15. Limitation of Liability
To the fullest extent permitted by law, Motifium shall not be liable for indirect, incidental, special, consequential, or punitive damages. Our total liability for any claim related to the Site or a Product shall not exceed the amount you paid for the Product giving rise to the claim.
16. Indemnification
You agree to indemnify and hold harmless Motifium from any claims, losses, liabilities, damages, costs, and expenses (including reasonable attorneys’ fees) arising out of your breach of these Terms or your misuse of the Site or Products.
17. Governing Law & Dispute Resolution
- These Terms are governed by the laws of the State of Florida, USA, without regard to its conflicts of law rules.
- You agree to the exclusive jurisdiction and venue of the state and federal courts located in Florida for any dispute not subject to informal resolution.
18. Force Majeure
We are not liable for delays or failures caused by events beyond our reasonable control, including natural disasters, labor disputes, acts of government, or interruptions of transportation or utilities.
19. Changes to the Terms
We may update these Terms from time to time. Changes are effective when posted on this page with an updated date. Your continued use of the Site after changes are posted constitutes acceptance.
20. Miscellaneous
- Severability: If any provision is found unenforceable, the remaining provisions remain in effect.
- No Waiver: Our failure to enforce a provision is not a waiver of our right to do so later.
- Assignment: You may not assign your rights or obligations under these Terms without our prior written consent.
- Entire Agreement: These Terms, together with our Privacy Policy, form the entire agreement between you and us regarding the Site and purchases.
- Electronic Communications: You consent to receive communications from us electronically (e.g., email, on-site notices).
Contact Us
Questions about these Terms? Contact us at info@motifium.com or visit www.motifium.com.