Privacy Policy

At Motifium, your privacy matters. This policy explains how we collect, use, share, and protect your information when you visit www.motifium.com, place an order, or contact us.

1. Information We Collect

• Personal: name, billing/shipping address, email, phone, payment details (processed by third-party processors; we do not store card numbers).
• Non-personal: IP, device/browser info, pages viewed, and usage data collected via cookies and similar technologies.

2. How We Use Your Information

• Process and deliver orders.
• Communicate about purchases and support requests.
• Send optional marketing emails (you can unsubscribe anytime).
• Improve our site and prevent fraud.
• Comply with legal obligations.

3. How We Share Your Information

We do not sell your data. We may share it with trusted service providers (payment, shipping, email platforms) to operate our business, or with authorities if required by law. These parties must protect your data and use it only for specified purposes.

4. Data Retention & Security

We retain data only as long as necessary for the purposes above, then securely delete or anonymize it. We use encryption, secure hosting, and industry-standard safeguards, though no system is entirely risk-free.

5. Your Rights

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion (“right to be forgotten”).
• Object to certain processing activities.
• Withdraw marketing consent at any time.

To exercise your rights, contact: info@motifium.com.

6. Cookies

We use cookies to operate the site, analyze traffic, remember preferences, and support advertising. You can control cookies in your browser; disabling them may affect some features.

7. Children’s Privacy & International Users

• Our site is not directed to children under 13; we do not knowingly collect their data.
• If you access the site from outside the U.S., you consent to processing your data in the U.S.

8. Policy Updates & Contact

We may update this policy periodically; the latest version appears on this page with the updated date.

Questions? Contact us: info@motifium.com  |  www.motifium.com